Job Description
Join our award-winning team at the prestigious Harbor View Lodge in San Diego! We're urgently seeking a dynamic Front Desk Agent to deliver exceptional guest experiences in our luxury waterfront property. This is your chance to be the first point of contact for discerning travelers while advancing your hospitality career in one of California's most vibrant destinations.
Why You'll Love This Role:
- Competitive hourly wage + generous tips
- Comprehensive benefits package including health insurance
- Opportunities for rapid career advancement
- Work in a stunning oceanfront setting
Responsibilities
- Deliver warm, personalized guest check-in/check-out experiences
- Manage reservations and room assignments using Opera PMS
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through premium service delivery
- Assist with VIP guest requests and special arrangements
Qualifications
- 1+ years hospitality or front desk experience
- Proficiency with hotel management systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Valid California driver's license (for valet duties)
- Fluency in English; Spanish highly valued
- Professional appearance and positive demeanor