Job Description
Welcome to Grandview Hospitality Group, where hospitality meets opportunity. We are currently seeking enthusiastic individuals to join our team in Columbus, OH for our entry-level hotel positions. This is the perfect role for those looking to launch a career in the dynamic hospitality industry with flexible shift work schedules.
As a key member of our front-of-house team, you will be the first point of contact for our guests, setting the tone for a memorable stay. We pride ourselves on our premium service standards and are looking for candidates who are eager to learn, grow, and contribute to our success.
Why Join Us?
- Competitive starting pay for entry-level roles.
- Comprehensive training programs.
- Opportunities for internal advancement.
- Employee discounts on hotel stays.
Responsibilities
- Greet guests warmly and assist with check-in/check-out procedures efficiently.
- Manage phone calls and reservations with a professional and friendly demeanor.
- Monitor the lobby area to ensure cleanliness and safety standards are met.
- Handle cash transactions and maintain accurate daily logs.
- Resolve guest inquiries and complaints promptly to ensure guest satisfaction.
- Collaborate with housekeeping and maintenance staff to maintain room readiness.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is preferred but not required.
- Must be available to work various shifts, including weekends and holidays.
- Strong communication and interpersonal skills.
- Basic computer proficiency and typing skills.
- A valid driver's license is a plus.