Job Description
Join our award-winning Denver hotel and launch your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of the Rockies. As an entry-level team member, you'll gain hands-on training in luxury service while building transferable skills in a dynamic environment. Enjoy competitive pay, comprehensive benefits, and advancement opportunities within our growing portfolio of premier properties.
Responsibilities
- Deliver exceptional guest service through personalized interactions and prompt issue resolution
- Perform daily room preparation and deep cleaning to exceed brand standards
- Manage guest inquiries and requests via phone, email, and in-person channels
- Assist with check-in/check-out procedures using property management systems
- Maintain cleanliness and organization of public areas including lobbies and restrooms
- Collaborate with cross-departmental teams to ensure seamless operations
- Adhere to all safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work flexible shifts including weekends and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency with attention to detail
- Physical ability to stand for extended periods and lift up to 30 lbs
- Valid Colorado driver's license may be required for transportation duties
- Must pass background check and drug screening