Job Description
Join the Grand Plaza Hotel Denver as an entry-level hospitality team member! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of downtown Denver. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in our award-winning luxury hotel.
Responsibilities
- Provide exceptional customer service to hotel guests and visitors
- Assist with front desk operations including check-in/check-out processes
- Manage reservations and respond to guest inquiries via phone/email
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain clean and organized lobby/public areas
- Process payments and handle cash transactions accurately
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Valid work authorization for United States
- Willingness to obtain Colorado hospitality certification
- Team player with problem-solving abilities