Job Description
Join our award-winning downtown Chicago hotel team and launch your hospitality career! Grand Hotel Chicago is seeking energetic, guest-focused individuals for entry-level positions in our vibrant downtown location. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our luxury property. Perfect for career changers, recent graduates, or anyone passionate about exceptional guest experiences. Work in the heart of Chicago’s Magnificent Mile with benefits including employee discounts, flexible scheduling, and a supportive work environment.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Handle guest check-ins/check-outs efficiently using hotel management systems
- Respond promptly to guest inquiries and resolve service issues
- Perform daily room inspections and maintain cleanliness standards
- Collaborate with cross-departmental teams for seamless operations
- Adhere to all safety protocols and emergency procedures
- Process payments and manage financial transactions accurately
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and point-of-sale system experience
- Flexible schedule availability including nights, weekends, and holidays
- Valid work authorization in the United States
- Positive attitude and willingness to learn new skills