Job Description
We are looking for passionate and motivated individuals to join our dynamic team at the Omni Shoreham Hotel. As a leading establishment in Washington DC, we pride ourselves on exceptional service and creating memorable experiences for our guests. We are currently seeking entry-level candidates for various positions within our Housekeeping, Front Desk, and Guest Services departments.
Why Join Us?
- Competitive hourly pay with performance bonuses.
- Comprehensive benefits package including health, dental, and vision.
- Employee dining discounts and hotel perks.
- Clear pathways for career advancement within the hospitality industry.
If you are a hard worker with a great attitude, we want to meet you.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival and departure.
- Assist with check-in and check-out procedures, including managing reservations and handling inquiries.
- Maintain a clean, organized, and welcoming environment in public areas and guest rooms.
- Resolve guest issues and complaints promptly to ensure 100% guest satisfaction.
- Collaborate with team members to ensure seamless hotel operations.
- Perform light administrative duties such as data entry or filing as required.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Attention to detail and ability to multitask in a fast-paced environment.
- Basic computer proficiency (typing and navigating software).
- Must be 18 years of age or older.