Job Description
Join our premium downtown Columbus hotel as a Front Desk Agent and launch your hospitality career! We're seeking energetic, guest-focused individuals to deliver exceptional service at our award-winning property. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement in a dynamic team environment.
Our ideal candidates thrive in fast-paced settings and take pride in creating memorable guest experiences. No prior hotel experience required – we provide full training and support for motivated professionals ready to grow with us.
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Address guest inquiries and resolve concerns promptly with professionalism
- Process payments and manage financial transactions securely
- Coordinate with housekeeping and maintenance teams for guest requests
- Market hotel amenities and services to enhance guest experiences
- Maintain clean and organized front desk area
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends/holidays
- Customer service experience preferred but not required
- Valid Ohio driver's license if providing guest services