Job Description
Join our award-winning team at Grand Hotel San Francisco and kickstart your hospitality career! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in the heart of the city. This entry-level role offers comprehensive training, career growth opportunities, and the chance to work in one of SF's most iconic hotels. Enjoy competitive pay, employee benefits, and a vibrant downtown location.
Responsibilities
- Provide exceptional check-in/check-out service to hotel guests
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software efficiently
- Uphold brand standards and service excellence
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Flexible schedule including weekends and holidays
- Positive attitude and team-oriented mindset
- Valid work authorization required