Job Description
Join our award-winning hospitality team at Seaside Luxury Hotel in vibrant Long Beach, CA! We're seeking a charismatic Front Desk Agent to be the first point of contact for our distinguished guests. Enjoy competitive pay, comprehensive benefits, and a stunning beachside location. Perfect your guest service skills while working with a passionate team committed to excellence. Apply today to start your career in luxury hospitality!
Responsibilities
- Provide exceptional guest check-in/check-out experiences using hotel management systems
- Manage reservations, billing, and room assignments with precision
- Respond promptly to guest inquiries and resolve issues with professionalism
- Coordinate with housekeeping, maintenance, and valet services
- Process payments and maintain accurate financial records
- Uphold brand standards through meticulous attention to detail
Qualifications
- Minimum 1 year hotel front desk or high-end customer service experience
- Proficiency in Opera or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Valid California driver's license preferred
- Flexible availability including nights, weekends, and holidays
- Basic knowledge of Long Beach attractions and activities