Job Description
Join the vibrant heart of Chicago hospitality as a Front Desk Agent at our downtown landmark hotel. No experience? No problem! We provide comprehensive training to transform your passion for service into a rewarding career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury hotel chain.
Work in a dynamic environment where every guest interaction makes an impact. Our team thrives on professionalism, positivity, and teamwork. Full benefits package included after 90 days.
Responsibilities
- Manage seamless guest check-in/check-out processes
- Handle reservations and room assignments with precision
- Resolve guest inquiries and requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems efficiently
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities
- Punctual and reliable work ethic
- Ability to stand for extended periods
- Willingness to work weekends/holidays
- No prior experience necessary - training provided!