Job Description
Join our award-winning team at Grandview Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals with a passion for hospitality to deliver exceptional guest experiences. No experience is necessary – we provide comprehensive training to help you succeed in this dynamic role. Perfect for career starters looking to grow in the hospitality industry.
Responsibilities
- Check guests in/out efficiently using our property management system
- Handle guest inquiries and resolve concerns with professionalism
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Market hotel amenities and services to enhance guest satisfaction
- Maintain a clean and organized front desk area
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (will train on systems)
- Positive attitude and willingness to learn
- Ability to work flexible shifts (evenings, weekends, holidays)
- Must pass background check and drug screening