Job Description
Are you a people person ready to launch your hospitality career? The Grand Sunshine Hotel seeks a vibrant Front Desk Agent to create memorable guest experiences in Orlando. No experience required – we provide comprehensive training!
Join our award-winning team where your smile and dedication will shine. As the first point of contact, you'll handle check-ins, manage reservations, and resolve inquiries with professionalism. Enjoy competitive pay, benefits, and a supportive environment that values growth.
Responsibilities
- Efficiently process guest check-ins/check-outs using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and provide local attraction recommendations
- Handle cash transactions and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams to resolve guest requests
- Maintain a pristine front desk environment and public areas
- Uphold brand standards through exceptional service delivery
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Flexible availability including nights, weekends, and holidays
- Positive attitude and customer-first mindset