Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in the heart of Oklahoma City! We're seeking enthusiastic Front Desk Agents to create memorable guest experiences. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional customer service
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced setting
- Punctual and reliable with excellent attendance
- Positive attitude and willingness to learn
- No prior experience necessary – training provided!