Job Description
Welcome to Horizon Hospitality Solutions, a leader in modern office management. We are currently seeking a dynamic Front Desk Agent to join our team in San Jose, CA. We are proud to be an equal opportunity employer and are looking for enthusiastic individuals who are eager to learn and grow, even if you are just starting your career journey. We provide comprehensive on-the-job training to help you succeed.
In this pivotal role, you will serve as the first point of contact for our guests and clients, setting the tone for a professional and welcoming experience. You will manage daily front desk operations, ensuring seamless communication and efficient office administration. This is a fantastic opportunity to build a solid foundation in the hospitality and administrative industry.
Responsibilities
- Guest Relations: Warmly welcome and greet all visitors, clients, and employees with a professional and friendly demeanor.
- Phone Management: Answer incoming calls professionally, screen and transfer them appropriately, and take accurate messages.
- Mail & Logistics: Sort and distribute incoming mail and packages efficiently; handle outgoing courier services.
- Reception Support: Maintain the reception area to ensure it is clean, organized, and visually appealing at all times.
- Administrative Tasks: Perform basic data entry, manage the appointment calendar, and assist with filing and document preparation.
- Visitor Management: Sign in guests, issue visitor badges, and provide directions to ensure a smooth flow of traffic.
Qualifications
- No Experience Required: We value attitude, reliability, and a strong work ethic over prior job history.
- Communication Skills: Excellent verbal and written communication skills with a polite and professional telephone manner.
- Computer Literacy: Basic proficiency with computers and the Microsoft Office Suite (Word, Excel, Outlook).
- Interpersonal Skills: A friendly, approachable personality with a desire to help others.
- Professionalism: A neat and professional appearance.
- Education: High school diploma or equivalent required.