Job Description
Join the vibrant hospitality scene in Nashville as a Front Desk Agent at our prestigious downtown hotel. We're seeking a charismatic professional to deliver exceptional guest experiences while enjoying weekly paychecks! This role offers competitive compensation, comprehensive benefits, and the opportunity to work in Music City's premier destination. Key highlights: Weekly pay schedule, paid training, career advancement opportunities, and discounts on local attractions. Perfect for individuals who thrive in fast-paced environments and take pride in creating memorable stays for international travelers and business guests alike.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with personalized service
- Manage reservations, room assignments, and billing inquiries
- Handle guest complaints with professionalism and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize hotel management software (Opera/PMS) efficiently
- Act as local tourism ambassador with recommendations for Nashville attractions
Qualifications
- 1+ years in hospitality or customer service role preferred
- Strong communication and problem-solving abilities
- Proficiency with reservation systems and Microsoft Office
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent; college degree a plus
- Valid Tennessee driver's license and reliable transportation
- Basic math skills for financial transactions
- Positive attitude and commitment to guest satisfaction