Job Description
Join the vibrant hospitality scene in Austin as a Front Desk Agent at the prestigious Austin Grand Hotel. We offer competitive weekly pay packages to reward your hard work immediately. This role is perfect for energetic professionals who thrive in fast-paced environments and excel at creating memorable guest experiences.
As the first point of contact for our international clientele, you'll embody our commitment to exceptional service while enjoying Austin's dynamic culture. Weekly pay ensures financial stability and motivation to deliver outstanding results.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Proficiency in reservation systems (e.g., Opera, Fidelio)
- Basic math and cash handling abilities
- Positive attitude and professional appearance
- Austin residency or relocation support available