Job Description
Join our award-winning team at Pacific Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier downtown San Diego location. No prior experience required – we provide comprehensive training to launch your hospitality career in one of America's most vibrant cities. Enjoy competitive pay, growth opportunities, and a dynamic work environment where your smile makes a difference.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Customer service experience preferred but not mandatory
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Valid work authorization required