Job Description
Join our award-winning team as a Front Desk Agent at Grand Tampa Hotel! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of Florida's vibrant Gulf Coast. This entry-level role offers comprehensive training, career growth opportunities, and a supportive work environment where your hospitality skills shine. Enjoy competitive benefits including health insurance, paid time off, and hotel discounts while becoming part of Tampa's premier hospitality destination.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Proficient in basic computer applications
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexible availability including nights/weekends
- Valid Florida driver's license (if required for errands)