Job Description
Join our award-winning downtown Denver hotel as a Front Desk Agent and be the first point of contact for our guests! We're seeking a charismatic and detail-oriented professional to deliver exceptional hospitality experiences. This part-time role offers flexible scheduling, competitive compensation, and opportunities for growth in the luxury hospitality industry.
Responsibilities
- Check guests in/out efficiently using Opera property management system
- Handle guest inquiries and resolve issues with professionalism
- Process payments, manage reservations, and maintain guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Upsell hotel amenities and local attractions to enhance guest experience
- Maintain a clean and organized front desk area
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency with property management systems (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays
- High school diploma or equivalent required