Job Description
Launch your hospitality career with Sunset Ridge Hotel & Resort! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences at our premier El Paso location. As the first point of contact, you'll embody our commitment to excellence while supporting daily operations. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a dynamic team environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with accuracy
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Basic computer proficiency (MS Office, reservation systems)
- Strong communication and customer service skills
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays
- No experience required - comprehensive training provided