Job Description
Join the Grand Plaza Hotel's award-winning team as a Part-Time Front Desk Agent! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in Oklahoma City's vibrant downtown. This role offers flexible scheduling while allowing you to grow your career in luxury hospitality. Enjoy competitive pay, complimentary meal benefits, and a supportive team environment.
Responsibilities
- Provide warm check-in/check-out services with personalized guest interactions
- Manage reservations and room assignments using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Assist with valet services and luggage handling as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with reservation systems (e.g., Opera, Cloudbeds)
- Flexible availability including nights/weekends/holidays
- Basic math and cash handling abilities
- Ability to multitask in fast-paced environments
- Positive attitude and team-oriented mindset
- Must be 18+ with reliable transportation