Job Description
Join Denver's premier hospitality team as a Front Desk Agent and experience the freedom of daily pay! We're seeking charismatic professionals to create unforgettable guest experiences at our downtown Denver location. As a key ambassador of our brand, you'll handle check-ins, manage reservations, and resolve inquiries with exceptional service. Enjoy flexible scheduling and receive compensation daily for your hard work. If you thrive in fast-paced environments and value financial flexibility, this role is your perfect match!
Responsibilities
- Efficiently manage guest check-in/check-out processes using property management systems
- Handle reservation inquiries, modifications, and confirmations with precision
- Process payments and maintain accurate financial records
- Resolve guest complaints promptly and escalate complex issues to management
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through consistent service excellence
Qualifications
- 1+ years of front desk or customer service experience in hospitality
- Proficiency with PMS software (e.g., Opera, RoomRack)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Valid Colorado driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of Denver attractions and local services