Job Description
Weekly Pay & Flexible Shifts in Baltimore, MD!
We are seeking a dynamic and professional Front Desk Agent to join our award-winning team. If you are looking for a role that offers stability, growth, and the chance to make a great first impression, apply today!
Why You’ll Love Working Here:
- Weekly Paycheck: Get paid every week with no waiting.
- Shift Flexibility: Choose from a variety of shift patterns to fit your life.
- Great Culture: Work in a supportive, high-energy environment.
The Role:
As the face of our property, you will manage the front desk operations with efficiency and warmth. You will handle guest check-ins and check-outs, answer inquiries, and ensure every visitor feels valued.
Responsibilities
- Manage the front desk operations, including check-ins, check-outs, and room assignments.
- Greet guests warmly upon arrival and ensure a seamless arrival experience.
- Handle incoming calls, emails, and walk-ins with professionalism and speed.
- Process payments accurately and maintain cash handling procedures.
- Assist guests with local recommendations, directions, and concierge services.
- Resolve guest complaints or issues immediately and escalate when necessary.
- Maintain the cleanliness and organization of the front desk and lobby areas.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality or customer service is preferred.
- Strong computer proficiency and ability to learn property management software quickly.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Must be professional, friendly, and detail-oriented.