Job Description
Join our dynamic team at Oakland Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training. Enjoy weekly pay, competitive hourly wages, and opportunities for career growth in the heart of Oakland's vibrant hospitality scene.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations and room assignments using our proprietary software
- Handle guest inquiries, complaints, and special requests with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Perform daily audits and report discrepancies to management
- Maintain a clean, organized, and welcoming lobby environment
Qualifications
- High school diploma or equivalent (GED)
- No experience required – training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and willingness to learn new systems
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Valid California ID or work authorization