Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Bay Hotel Oakland! We're seeking energetic, customer-focused individuals to create memorable guest experiences in the heart of the Bay Area. No prior experience required—comprehensive training provided. Enjoy competitive pay, benefits, and a vibrant work environment. Apply today to start your career in hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Basic computer proficiency (MS Office, reservation systems)
- Punctual and reliable with professional appearance
- No experience necessary—training provided
- Must be authorized to work in the United States