Job Description
Join our award-winning team as a Front Desk Agent in Louisville's vibrant hospitality scene! No experience needed – we provide comprehensive training to launch your career. Enjoy flexible hours, competitive pay, and a supportive environment where your customer service skills shine. Perfect for students, career changers, or those seeking part-time work with growth opportunities.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and handle inquiries via phone/email
- Process payments and maintain accurate financial records
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Market property amenities and local attractions
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities
- Punctual and reliable with flexible availability
- Positive attitude and customer-focused mindset
- No prior experience required – training provided