Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in downtown Minneapolis! We're seeking enthusiastic individuals to create memorable guest experiences at our front desk. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, benefits, and a vibrant work environment in Minnesota's most dynamic city.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations, room assignments, and guest inquiries
- Operate hotel management systems (training provided)
- Coordinate with housekeeping and maintenance teams
- Handle billing processes and payment transactions
- Resolve guest concerns promptly and diplomatically
- Maintain accurate records and shift reports
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude with problem-solving mindset
- Reliability and punctuality
- Willingness to work flexible shifts (evenings/weekends)
- No hospitality experience required – training provided!