Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking energetic, service-driven individuals to create memorable experiences for our guests. No experience necessary—full training provided! Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Atlanta. If you're passionate about hospitality and ready to grow your career, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
- Assist with luggage and provide local area recommendations
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and commitment to guest satisfaction
- No prior experience required—training provided!