Job Description
Join our award-winning team as an Entry-Level Front Desk Agent at Grand Hospitality Group! We're seeking energetic individuals to create memorable guest experiences in the heart of San Francisco. This full-time position offers competitive pay, flexible shift schedules, and comprehensive training. If you thrive in fast-paced environments and value exceptional customer service, apply today to start your hospitality career!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with reservation systems
- Strong communication and interpersonal skills
- Ability to work flexible shifts (days, evenings, weekends)
- Attention to detail in financial transactions
- Previous customer service experience preferred
- Valid driver's license for valet duties
- Must pass background check and drug screening