Job Description
Join our dynamic team as a Front Desk Agent and enjoy the flexibility of daily pay while delivering exceptional guest experiences in Albuquerque's vibrant hospitality scene. We're seeking energetic professionals to manage check-ins, handle reservations, and ensure seamless operations for our premium hotel partners. This temporary role offers immediate compensation and opportunities for consistent work with top-tier establishments.
Responsibilities
- Manage efficient guest check-in/check-out processes with attention to detail
- Handle reservation inquiries and modifications using property management systems
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Address guest concerns promptly and maintain high satisfaction standards
- Operate switchboard and manage incoming communications professionally
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency with hotel management software (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Valid New Mexico driver's license and reliable transportation
- Flexible availability including nights, weekends, and holidays
- Basic math and cash handling accuracy