Job Description
Join our dynamic team at Miami Beach Resort & Spa as a Front Desk Agent and experience the vibrant energy of Miami while earning daily pay! We're seeking charismatic professionals to create unforgettable guest experiences in our luxury oceanfront property. This temporary role offers competitive daily compensation, flexible scheduling, and immediate start opportunities. Perfect for hospitality professionals seeking short-term contracts or daily wage positions in Miami's thriving tourism industry.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservation inquiries and modify bookings using property management systems
- Process payments and resolve billing discrepancies
- Coordinate with housekeeping and maintenance teams for guest requests
- Provide local recommendations and assist with tourist inquiries
- Maintain accurate records of guest interactions and preferences
- Uphold brand standards through exceptional service delivery
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in hotel management software (e.g., Opera, Amadeus)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Florida driver's license (if providing airport transfers)
- Bilingual (English/Spanish) preferred
- Professional appearance and polished demeanor
- Ability to multitask in fast-paced environments