Job Description
Join our vibrant Oakland team as a Front Desk Agent and enjoy the flexibility of daily pay! We're seeking a polished hospitality professional to create exceptional guest experiences in the heart of Downtown Oakland. This temporary role offers immediate compensation and the opportunity to work in one of California's most dynamic cities. If you thrive in fast-paced environments and take pride in delivering 5-star service, we want you on our team!
Responsibilities
- Manage check-in/check-out procedures with precision and efficiency
- Handle guest inquiries and resolve concerns with exceptional customer service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate reservation systems and manage room availability
- Uphold brand standards through professional appearance and conduct
- Assist with concierge services and local recommendations
Qualifications
- Previous front desk or hospitality experience required
- Proficiency with hotel management systems (e.g., Opera, Fidelio)
- Strong cash handling and reconciliation skills
- Excellent communication and problem-solving abilities
- Ability to multitask in high-pressure situations
- Flexible schedule availability including weekends/holidays
- Valid California driver's license (if transportation needed)
- Basic knowledge of Oakland attractions and transportation