Job Description
Join our award-winning team as a Front Desk Agent with daily pay! Grand Hospitality Group is seeking a dynamic professional to deliver exceptional guest experiences at our flagship Raleigh property. This role offers immediate compensation and flexible scheduling, perfect for individuals seeking quick income without commitment. Enjoy a vibrant downtown location, comprehensive training, and opportunities for advancement within our growing network.
Why You'll Love This Role:
- Daily pay via direct deposit
- Comprehensive onboarding and ongoing training
- Complimentary meal benefits during shifts
- Discounted hotel stays nationwide
- Positive, team-oriented work environment
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments
- Process payments and handle cash transactions accurately
- Respond to guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain clean and organized front desk area
- Follow all safety and security protocols
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency with reservation software (e.g., Opera, PMS)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic math and cash handling abilities
- Professional appearance and demeanor
- Availability for flexible shifts (mornings, evenings, weekends)
- Must pass background check and drug screening