Job Description
Join our dynamic team at the Detroit Grand Hotel as a Front Desk Agent with daily pay options! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences while managing front desk operations. Enjoy flexible scheduling and immediate compensation for your hard work in the heart of downtown Detroit.
Responsibilities
- Check in/out guests efficiently with warm, professional demeanor
- Manage reservations, room assignments, and billing inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Respond to guest requests and resolve issues promptly
- Maintain clean, organized lobby and front desk area
- Utilize hotel management software (Opera/PMS)
Qualifications
- 1+ years front desk or hospitality experience
- Exceptional communication and customer service skills
- Proficiency with hotel management systems
- Strong problem-solving abilities
- Ability to work flexible shifts (evenings/weekends)
- Basic math and cash handling skills
- Valid Michigan driver's license (if required for errands)
- High school diploma or equivalent