Job Description
Join our dynamic team at Elite Hospitality Group as a Front Desk Agent with immediate daily pay! We're seeking a charismatic and professional individual to deliver exceptional guest experiences at our prestigious Los Angeles location. Enjoy the flexibility of daily pay while working in a vibrant, fast-paced environment with opportunities for growth.
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservation inquiries and modifications using Opera property management system
- Resolve guest complaints with empathy and professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through meticulous attention to detail
- Assist with concierge services and local area recommendations
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Valid California driver's license and reliable transportation
- Basic knowledge of Los Angeles attractions and transportation
- High school diploma or equivalent
- Fluency in English; Spanish proficiency strongly preferred