Job Description
Join our dynamic team at Urban Hospitality Group as a Front Desk Agent in the heart of Portland! We're seeking energetic professionals to deliver exceptional guest experiences with the unique benefit of daily pay. Perfect for students, freelancers, or those seeking flexible income. Enjoy competitive compensation, flexible scheduling, and the opportunity to work in one of Portland's most vibrant hospitality districts.
Responsibilities
- Check-in/out guests efficiently while maintaining high service standards
- Manage reservations and room assignments using hotel software
- Process payments and handle cash transactions accurately
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Perform nightly audits and report preparation
- Maintain a clean and organized front desk area
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong attention to detail and problem-solving abilities
- Ability to work flexible hours including weekends/holidays
- Basic math skills for cash handling
- Positive attitude and guest-focused mindset