Job Description
Join Mountain View Hospitality's dynamic team as a Front Desk Agent in beautiful Colorado Springs! We're seeking energetic professionals to deliver exceptional guest experiences with our industry-leading daily pay option. Enjoy the flexibility of contract work while earning daily wages in one of Colorado's most vibrant tourism destinations. Our premium resort setting offers unparalleled growth opportunities and a supportive work culture.
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries, complaints, and special requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems (PMS) for reservations
- Uphold exceptional cleanliness and safety standards
- Assist with local area information and recommendations
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with PMS systems (e.g., Opera, Micros)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling accuracy
- Positive attitude and guest-first mentality
- High school diploma or equivalent