Job Description
Join our dynamic hospitality team at Grand Plaza Hotel as a Front Desk Agent with revolutionary daily pay! Experience the freedom of receiving your earnings every day instead of waiting for bi-weekly checks. We're seeking passionate professionals who thrive in customer-facing roles to create memorable experiences for our guests. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Fresno. Apply today and start earning tomorrow!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Handle reservations, inquiries, and payment processing
- Resolve guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Process mail/packages and maintain lobby appearance
Qualifications
- Minimum 1 year hotel/front desk experience preferred
- Excellent communication and multitasking skills
- Proficient in PMS software (Opera, Fidelio, etc.)
- Flexible availability including weekends/holidays
- Basic math and cash handling abilities
- Valid California driver's license if valet required