Job Description
Join our award-winning team at the heart of Albuquerque! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences at our downtown hotel. With competitive daily pay, comprehensive benefits, and growth opportunities, this is your chance to thrive in the hospitality industry. Apply today and start earning tomorrow!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and optimize room allocations
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Ensure lobby area remains pristine and welcoming
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in hotel management software (Opera preferred)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Spanish language skills highly desirable
- Valid New Mexico driver's license