Job Description
Are you a dedicated professional seeking a dynamic career in hospitality?
Grand Horizon Hospitality Group is currently seeking a Front Desk Agent to join our esteemed team. We pride ourselves on delivering exceptional guest experiences and offer Daily Pay options for our valued employees.
Why Join Us?
- Daily Pay Options: Get paid when you want with our flexible pay solutions.
- Competitive Compensation: Earn between $18.00 - $24.00 per hour.
- Professional Growth: Opportunities for advancement within our expanding network.
We are hiring across multiple locations, including Albuquerque, NM, and North Carolina. If you have a passion for service and a welcoming demeanor, we want to meet you.
Responsibilities
- Check guests in and out efficiently, verifying identity and collecting payments.
- Answer phones and respond to emails with a professional, welcoming tone.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Resolve guest inquiries and complaints promptly to ensure high satisfaction.
- Assist with luggage handling and valet services when necessary.
- Process reservations using hotel management software.
Qualifications
- High school diploma or GED required; hospitality degree is a plus.
- Previous experience in a hotel front desk or customer service role is preferred.
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management systems.
- Ability to work flexible shifts, including weekends and holidays.
- Professional appearance and a positive attitude.