Job Description
Welcome to Columbus Corporate Suites, where we redefine professional hospitality in the heart of Ohio. We are currently seeking a dynamic Front Desk Agent to join our high-energy team. What sets us apart? We offer a Daily Pay option, allowing you to access your earnings as soon as they are ready, rather than waiting for a bi-weekly cycle.
In this role, you will be the face of our brand, ensuring every guest feels welcomed and valued. Whether managing complex check-ins or coordinating local services, your attention to detail will make all the difference.
Responsibilities
- Manage the front desk operations, including check-in, check-out, and luggage handling.
- Answer incoming calls and emails promptly and professionally.
- Process payments and handle cash reconciliation accurately.
- Assist guests with local directions, restaurant recommendations, and transportation.
- Maintain the cleanliness and organization of the lobby and common areas.
- Handle special requests and resolve guest inquiries with a problem-solving mindset.
Qualifications
- High school diploma or GED required.
- Previous experience in hospitality, customer service, or reception is preferred.
- Proficiency in MS Office and property management software.
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift light luggage.
- Reliable transportation and a professional appearance.