Job Description
Join our dynamic hospitality team as a Front Desk Agent in the heart of Chicago! We're seeking energetic professionals to deliver exceptional guest experiences with same-day pay. Perfect for flexible schedules and quick income access. Enjoy competitive daily rates while working in a luxury downtown hotel environment.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments
- Process payments and manage billing inquiries
- Resolve guest concerns with professionalism
- Maintain accurate guest records in property management systems
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in hotel management software (e.g., Opera)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends
- Basic math and cash handling accuracy
- Professional appearance and positive demeanor