Job Description
Join Miami Hospitality Group as a Front Desk Agent and enjoy the flexibility of daily pay and rotating shift schedules in the heart of Miami! We're seeking energetic professionals to deliver exceptional guest experiences at our premier downtown location. Perfect for students, travelers, or those seeking immediate income with no waiting for weekly paychecks.
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments using PMS software
- Process payments and handle cash transactions securely
- Address guest inquiries and resolve complaints promptly
- Coordinate with housekeeping and maintenance teams
- Perform nightly audits and report discrepancies
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Proficient in basic computer systems and reservation software
- Exceptional communication and multitasking skills
- Ability to work flexible shifts including nights/weekends
- Valid Florida driver's license (for valet duties)
- Basic math and cash handling accuracy
- Fluent English; Spanish proficiency highly valued