Job Description
Welcome to Apex Guest Services, where your smile is our business. We are seeking a highly motivated Front Desk Agent to join our dynamic team in the heart of New York City. We pride ourselves on providing exceptional service to our guests, and we need a dedicated professional to represent us at the front line.
The Best Part? We offer Daily Pay options, allowing you to access your earnings whenever you need them most.
Responsibilities
- Greet and welcome guests with a warm and professional demeanor.
- Manage check-in and check-out procedures efficiently.
- Answer and direct phone calls and emails promptly.
- Handle cash handling and point-of-sale transactions accurately.
- Maintain a clean and organized front desk area.
- Assist guests with local recommendations and inquiries.
Qualifications
- Previous experience in a customer service or hospitality role is preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Ability to stand for extended periods and work a flexible schedule.
- Professional appearance and attitude.