Job Description
Are you looking for a rewarding career in hospitality with daily pay options? Join our growing team at Grandview Hotel & Suites in Omaha, NE. We pride ourselves on providing exceptional guest experiences and offer a supportive work environment where every team member is valued.
We are currently seeking a friendly and professional Front Desk Agent to join our hotel staff. If you have a passion for customer service and enjoy working in a fast-paced environment, we want to hear from you. Take control of your earnings with our daily pay model!
Why Join Us?
- Daily Pay: Get paid the same day you work with our Earned Wage Access program.
- Competitive Benefits: Medical, dental, and vision insurance available.
- Flexible Scheduling: Work the hours that fit your lifestyle.
Apply today and start your journey with Grandview Hotel & Suites!
Responsibilities
- Guest Services: Greet guests warmly upon arrival, check them in efficiently, and assist with check-out procedures.
- Reservations: Manage phone inquiries, make reservations, and update the hotel's booking system accurately.
- Front Desk Operations: Handle cash, credit card transactions, and resolve guest issues or complaints promptly and professionally.
- Information & Directions: Provide accurate information about local attractions, dining, and transportation to guests.
- Security & Access: Monitor building access, ensure security protocols are followed, and manage room keys.
- Housekeeping Coordination: Communicate maintenance needs and room readiness to the housekeeping team.
Qualifications
- Experience: Previous experience in a front desk or customer service role is preferred but not required (we provide training).
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Technology: Proficient in using Property Management Systems (PMS) and basic computer applications.
- Professionalism: A neat, professional appearance and a friendly, outgoing personality.
- Availability: Ability to work flexible shifts, including weekends, nights, and holidays.
- Education: High school diploma or GED equivalent.