Job Description
Are You Ready to Start Your Career in Hospitality?
We are currently seeking enthusiastic and reliable individuals to join our dynamic team as Front Desk Associates. Whether you are looking for your first job or a fresh start, we offer Immediate Hire positions with comprehensive on-the-job training. No prior experience is necessary – just bring your positive attitude and willingness to learn!
As a member of our prestigious hotel staff, you will be the face of our brand, ensuring every guest feels welcomed, valued, and comfortable during their stay in beautiful Tampa.
Responsibilities
- Greet and Welcome: Provide a warm, professional greeting to all guests upon arrival and departure.
- Guest Services: Assist with check-in and check-out procedures, ensuring accuracy and efficiency.
- Communication: Answer incoming phone calls, respond to emails, and manage guest inquiries with a friendly demeanor.
- Problem Solving: Handle guest complaints or special requests promptly to ensure a 5-star experience.
- Operations: Maintain the cleanliness and organization of the front desk area and lobby.
- Collaboration: Work closely with housekeeping and maintenance teams to prepare rooms and resolve maintenance issues.
Qualifications
- No Experience Necessary: We provide full training for candidates with little to no background in hospitality.
- Communication: Strong verbal communication skills and a professional phone manner.
- Flexibility: Ability to work a varied schedule, including weekends, nights, and holidays.
- Computer Skills: Basic computer proficiency and ability to learn new property management software quickly.
- Education: High school diploma or GED equivalent.
- Reliability: Punctual, dependable, and eager to learn.