Job Description
Join our dynamic hospitality team in Boston and enjoy the flexibility of daily pay! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences at our premium downtown location. This role offers immediate compensation, competitive daily rates, and opportunities for advancement in the luxury hospitality sector.
Perfect for students, gig workers, or those seeking flexible income. Enjoy Boston's vibrant atmosphere while building valuable customer service skills with daily paychecks.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservation inquiries and room assignments using Opera/PMS systems
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns promptly and professionally
- Uphold brand standards and maintain lobby aesthetics
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation software (Opera, Fidelio, etc.)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Flexible availability including evenings/weekends
- Basic math and cash handling accuracy
- Positive attitude and professional appearance
- Boston residency preferred