Job Description
Join our premium hospitality team in the heart of Washington DC as a Front Desk Agent with immediate daily pay! Capital Hospitality Group is seeking dynamic professionals to deliver exceptional guest experiences at our luxury downtown property. This role offers the unique flexibility of same-day compensation while working in a vibrant, fast-paced environment. Enjoy competitive hourly rates, comprehensive training, and the opportunity to build your career in DC's thriving hospitality sector. Perfect for professionals seeking flexible work arrangements or supplemental income.
Responsibilities
- Manage seamless guest check-in/check-out procedures using property management systems
- Handle reservation inquiries, modifications, and confirmations with precision
- Process payments and maintain accurate financial transaction records
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with concierge services and local area recommendations
- Maintain a clean, organized, and professional front desk area
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in property management systems (e.g., Opera, Delphi)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic mathematical aptitude for financial transactions
- Flexible availability including weekends and holidays
- Valid Washington DC work permit if applicable