Job Description
Join Our Team and Get Paid Daily in Portland!
We are looking for a vibrant, professional, and detail-oriented Front Desk Agent to join the award-winning team at The Grand Portland Hotel & Suites. If you are a hospitality enthusiast who thrives in a fast-paced environment and wants access to daily pay options, we want to meet you.
As the face of our hotel, you will play a crucial role in ensuring our guests have a memorable stay. We offer a competitive compensation package, comprehensive benefits, and a supportive work culture.
Why You'll Love Working Here:
- Daily Pay Option: Get your earnings on the day you work, giving you the financial freedom you deserve.
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Flexible Scheduling: We work around your life.
- Professional Growth: Clear pathways to management and leadership roles.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a premium first impression.
- Check guests in and out efficiently, processing payments and managing reservations accurately.
- Answer phone calls and emails promptly, routing inquiries to the appropriate department.
- Assist guests with local information, directions, and concierge services.
- Handle guest complaints or requests with patience and a solution-oriented mindset.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- Minimum of 1 year of experience in a front desk or guest services role.
- Strong verbal communication and interpersonal skills.
- Proficiency with computer software and hotel management systems (PMS).
- Professional appearance and grooming standards.
- Ability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work evenings, weekends, and holidays.
- Must be authorized to work in the United States.