Job Description
Join our award-winning team at Grand Bay Hotel, where we redefine hospitality excellence in the heart of San Francisco. As a Front Desk Agent with daily pay, you'll be the first point of contact for our discerning guests, delivering memorable experiences while enjoying flexible shifts and immediate compensation. We offer competitive wages, comprehensive training, and a dynamic work environment in one of America's most vibrant cities. Perfect for students, professionals seeking flexible schedules, or anyone looking for rewarding shift work with daily pay.
Responsibilities
- Provide exceptional guest check-in/check-out services with speed and accuracy
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and resolve issues with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain detailed records and manage cash handling procedures
- Promote hotel amenities and services to enhance guest experiences
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service or front desk experience
- Strong communication and conflict resolution skills
- Proficiency with hotel management software (e.g., Opera, Delphi)
- Ability to work flexible shifts, weekends, and holidays
- Attention to detail and organizational excellence
- Valid California driver's license (if required for errands)